So, checking. However, the damage coverage comes with several exclusions, so you may want to see if your card also offers extended warranty coverage. While extended warranty coverage offers more comprehensive damage protection, purchase protection gives you more protection in case of theft. There's a lot to love about the Amex Gold card. Marriott Bonvoy Business American Express Card. Almost every American Express credit and charge card offers purchase protection of some degree. My next chance to use these benefits came when a computer part failed about a year and a half after purchase and had a warranty of just one year. You can also mail them at: Purchase Protection Claims Unit, PO Box 981553 El Paso TX 79998- 9920. Many or all of the products featured here are from our partners who compensate us. Plus, AmEx can change the coverage at any time. Visit americanexpress.com/benefitsguide for details. Purchase Protection can cover the cost of lifes uh-oh moments, so you can be more confident when buying with your Eligible Card. Only two American Express business cards, the Delta SkyMiles Reserve Business American Express Card and The Business Platinum Card from American Express, elevate coverage to $10,000. Although this is an oft-overlooked benefit, purchase protection can provide exceptional value. 2 points per dollar on flights booked directly with United, dining and hotel stays when booked directly with the hotel; 1 point per dollar on other purchases. bought the Airpods Max and ended up loosing them on my flight, I put them in the seat pocket in front of me during the meal and completely forgot that they were in there. Press question mark to learn the rest of the keyboard shortcuts. Delta SkyMiles Reserve Business American Express Card. These online records helped me file my Amex claims quickly, rather than digging through a shoebox full of paper receipts. You want a travel credit card that prioritizes whats important to you. Purchase protection offers short-term insurance for your everyday purchases, in case the items are stolen or damaged. OK92033) Property & Casualty Licenses, NerdWallet | 55 Hawthorne St. - 11th Floor, San Francisco, CA 94105, The Guide to AmEx Purchase Protection on Travel Cards. |F\ba9F ~Zh1m$5(9=H$3wxMd/L}hLXI=eO*"Z:#x&OpDZH~}7~H{h9uqGM_)J'p3TFE3H8Z;t Official application link: Blue Cash Everyday Card from American Express. Plus, AmEx can change the coverage at any time. See what a point or mile is worth with our appraisals of a loyalty programs currency, based on redemption values. Items voluntarily or involuntarily discarded. Card issuers strive to set their products apart from the competition by offering incentives like welcome bonuses, but sometimes the less-flashy benefits can be even more valuable. Best Balance Transfer & 0% APR Credit Cards, NerdWallets Best Credit Card Tips for March 2023, Get more smart money moves straight to your inbox. Check the details of your card's coverage to see if your incident is covered. The first claim was for a childs bicycle seat that was supposed to mount on my bikes handlebars. Hence, its worth referencing the guide to benefits for each card in your wallet to determine whether they have that coverage as well as other valuable shopping and travel protections. I confess that I dont save a copy of the register receipt from every purchase I make Im just not that organized. The coverage is limited up to $1,000 per occurrence, up to $50,000 per Card Member account per calendar year. * These cards include: Related: The 5 Amex cards were keeping in our wallets and why. Visit americanexpress.com/benefitsguide for details. If you find discrepancies with your credit score or information from your credit report, please contact TransUnion directly. American Express makes it easy you can file your claim online or by giving us a call at 1-800-322-1277; if international, call collect at 1-303-273-6498. Do balance transfers affect your credit score? Compare the cost in points or miles to cash, and see which option is best. There are credit cards offering purchase protection that aren't included in this list. are covered by AmEx's purchase protection coverage. Many Amex cards offer purchase protection but coverage limits vary. Health care items and/or medical equipment. 3 yr. ago. Our opinions are our own. As always, check your credit cards guide to benefits to see which benefits apply to you. Amazon marketplace merchant won't accept returns after 30 days. I was not asked to return the items in question in either case. If you try to return an eligible item within 90 days from the date of purchase and the merchant won't take it back, American Express may refund the full purchase price excluding shipping and handling, up to $300 per item, up to a maximum of $1,000 per calendar year per Card account, if you purchased it entirely with your eligible American Express Card. Recently bought a Pacsafe bag that basically fell apart on the first trip out. If you're hitting the skies soon, you'll also earn bonus points on travel. The information for the Amex Green Card has been collected independently by The Points Guy. Sign up and well send you Nerdy articles about the money topics that matter most to you along with other ways to help you get more from your money. Delta SkyMiles Gold American Express Card. Terms apply. There are limitations to this policy, so be sure to read your card's benefits guide for a full explanation of what's excluded under purchase security. Heres what you need to know about foreign transaction fees what they are and how to avoid them. AmEx makes it easy to file a purchase protection claim on its website. 3 points per dollar on travel, shipping, internet services, cable services, phone services and advertising with social media sites/search engines (on the first $150,000 in combined purchases each account anniversary year, then 1 point per dollar); 1 point per dollar on other purchases. I have the Platinum card so would this be covered under lost item protection or would I be SOL? In the case of a damage claim, you may need to send in the broken item. Our partners compensate us. Let's look at how Amex purchase protection works, which AmEx cards feature it and the limitations and exclusions of this coverage. Terms apply. its said 10 business but its already past. The warranty wont cover the damage, and you didnt think youd need AppleCare. Not as useful for those living outside the U.S. Related: Battle of the premium travel rewards cards which is best for you? Visit americanexpress.com/benefitsguide for details. Would probably help your claim, Amex should be able to help you out. Earn 4X Membership Rewards Points at Restaurants, plus takeout and delivery in the U.S. Once American Express has all the information needed to process your claim, theyll notify you via email once a decision has been made. And while our site doesnt feature every company or financial product available on the market, were proud that the guidance we offer, the information we provide and the tools we create are objective, independent, straightforward and free. Editors note: This is a recurring post, regularly updated with new information. Related: Who should (and shouldnt) get the Capital One Venture X card? However, this does not influence our evaluations. The following are ineligible for coverage: Also excluded is loss or damage due to any of the following reasons: Additionally, the maximum protection related to a natural disaster is $500. FlyerTalk Evangelist. Call the number on the back of your card if you have any questions regarding eligibility, the documentation needed or the process required to file a claim. Related: These are the cards TPG staff reach for in case of emergency. Its easy to write off these policies as being too much of a hassle or, conversely, being too good to be true. If You have any questions about a specific item, please call us at 1-800-228-6855, if international, collect at 1-303-273-6498. Tip: Use WalletFlo for all your credit card needs. Check here before booking an award fare. So, forgetful consumers may want to put their purchases on one of American Express' premium cards that include lost items under the Amex purchase protection benefit. Forbes Advisor created additional star ratings so that you can see the best card for specific needs. The coverage is limited up to $10,000 per occurrence, up to $50,000 per Card Member account per calendar year. Buts its still "status open" now and have no update. Check your benefits guide for complete details. Purchase protection covers items you want to keep; return protection covers items you don't want to keep where the store won't accept a return. Some of the more popular Amex cards offering extended warranty coverage include The Platinum Card from American Express and other consumer versions of the Platinum card, The Business Platinum Card from American Express, American Express Gold Card, American Express Green Card, American Express Business Gold Card, Delta credit cards, Hilton credit cards, Marriott credit cards and The Blue Business Plus Credit Card from American Express. All rights reserved, If you try to return an eligible item within 90 days from the date of purchase and the merchant won't take it back, American Express may refund the full purchase price excluding shipping and handling, up to $300 per item, up to a maximum of $1,000 per calendar year per Card account, if you purchased it entirely with your eligible American Express Card. If filing online, you will be prompted to submit required documents to support your claim. Eligibility and Benefit level varies by Card. Most Cards allow up to $1,000 per incident, with a limit of $50,000 per year. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. You'll notice that nearly all AMEX cards offer this benefit, so chances are you're already covered. Terms apply. diamondsaremadeunder 3 yr. ago. American Express is the industry leader amongst credit card issuers offering purchase protection to its customers due to its generous terms and simple claim process. Call 1-800-243-0198 for more information. A copy of the claim settlement from your primary insurance company, if applicable. Paired with up to $120 in Uber Cash (for U.S. Uber rides or Uber Eats orders) and up to $120 in annual dining statement credits at eligible partners, there's no reason that the foodie shouldn't add this card to their wallet. The material made available for you on this website, Credit Intel, is for informational purposes only and is not intended to provide legal, tax or financial advice. If you need to make a claim, you will receive a reimbursement either for the item or the cost to replace the item, up to the coverage limits on your American Express card. has been collected independently by NerdWallet . Compare the cost in points or miles to cash, and see which option is best.