Expect to be asked questions on such matters. Phasellus aliquet sapien ut libero mollis, sit amet fringilla augue bibendum. I interviewed at Care Quality Commission in Jan 2023. This interview was for a brand new post within CQC. Whatever the outcome, I know that you are still working for my good and your glory. To be successful, every practice or care home manager must understand the CQC standards and CQC KLOE (key lines of enquiry). I had also been told that all my responses to the competency based questions should be based around examples from the last couple of years. This should be read in conjunction with CQC Mythbuster No 35 - Fundamental Standards of Care. If the hearing outcome is unsatisfactory it is possible to appeal against the resulting Notice of Decision to the First-tier Tribunal. Cras dignissim, risus in accumsan consectetur, orci urna efficitur nulla, at aliquam ante velit a lorem. Leave your contact details along with a few lines about the nature of your enquiry and a specialist member of our team will get in touch. Candidates applying for Assistant Inspector had the quickest hiring process (on average 42 days), whereas Inspector (Acute Hospitals) roles had the slowest hiring process (on average 90 days). It does not store any personal data. 135 538313. 3. Our CQC Registration service is designed to takeaway all the stress, we will do your Provider & Registered Manager Applications and prepare you for Interview. UK: WeWork, 30 Churchill Place, London, E14 5RE, Information Security Management System (ISMS), 2023 Credentially. Get Band 7 Interview Questions with Expert Answers with InterviewGold. Too often, CQC inspectors find gaps between what the board of directors think is happening and what is really going on. 2. Be ready with narratives about the improvement journey or difficulties you have encountered. There was no specific feedback on the individual questions and I had to query with Recruitment if that was all the response. This template can be used to document your activity and goals in preparing for inspection. http://www.trustpilot.co.uk/review/qcs.co.uk. The cookies is used to store the user consent for the cookies in the category "Necessary". The current registered managers qualification in England is the QCF level 5 Diploma in Leadership for Health and Social Care and Children and Young People's Services. You have to assess performance data from the hospital, a complaint letter from patient, and patient survey. Support workers often work with a healthcare or social team of professionals to assist a client. Mock inspections can be useful. Have information ready for directors, senior leaders and other colleagues to be interviewed on the important, up-to-date facts and figures about your trust. This employer has not claimed their Employer Profile and is missing out on connecting with our community. Understand the CQC's Role The first step in preparing for a CQC interview is to understand the role of the CQC. The first step you need to take when preparing for an interview is to review the job description. The guidance changes from time to time so ensure you have accessed the most recent version.Will I need a detailed knowledge of legislation and CQC compliance?It would be unrealistic to expect applicants to be able to recite health and social care legislation in depth. Learn more about this module. Hi, new here. Vestibulum sed diam ligula. Mauris id facilisis velit. The motivations of prospective registered managers are of great interest to CQC. What is the interview process like at Care Quality Commission? Spend time researching the company. A shame really that they are prepared to waste the time of external candidates when they could just have initially advertised the job internally. By clicking Accept, you consent to the use of ALL the cookies. All Rights Reserved. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". Know your hot-spot areas. The hiring process at Care Quality Commission takes an average of 45 days when considering 23 user submitted interviews across all job titles. Thank youHCA Healthcare. Last Do you have any digital tools, such as online staff management, that can help get the right people on duty at the right time? The CQC will ask whether your practice is: 1. Read best practices on hiring, onboarding and compliance in the healthcare industry. A matrix or spreadsheet is acceptable), A clinical record - the interviewer may ask the registered manager to evidence how correspondence from other providers is managed, for example. Recording of our CQC Interview Prep Webinar from 2 Feb 2023. The post holder will join a well-established MDT . If you agree, CQC use the information as part of their suite of intelligence to help inform their smarter monitoring approach. Informed by how other services have prepared, the module looks at a step-by-step approach to involving the people you support, staff and others in sharing robust evidence. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. The CQC will assess all health and social care providers against their compliance with the CQCs Fundamental Standards. Register for Free: Care home advice completely misses the point, say the Alzheimers Society. Why did you apply for the Care Quality Commission? The only way to ensure that your business meets the criteria laid down by the CQC - and to pass the inspection with flying colours - is to integrate those criteria fully into every aspect of the service.. Our industry experts continually update existing policies and procedures, whilst introducing new ones in response to the latest changes issued by the Care Quality Commission (England) and the SCSWIS (Scotland). 9. . With the support of our software, hiring, credentialling and on-boarding of new staff will become a walk in the park. What We Offer. If you answered a mix of 'yes' and 'no' then you need to improve compliance in time for your CQC inspection. The list is almost endless. For more information on how these cookies work, please see our Cookies Policy. This involves a telephone / video conference call that usually lasts around 2 hours and the preparation of a report outlining the answers that need to be given to CQC during your . The NHS will need to quickly augment its staff banks in order to meet Covid vaccination targets. Its the only system designed specifically for health and social care recruitment and compliance, is supported by experts from the health and social care industries, features fast and easy sign-up and offers best-in-class automated safety features, to ensure patient safety and keep your organisation on the right side of the CQC., If youve got ten minutes to spare, then take a look at our demo and see what Credentially could do for you. Be positive and realistic about your trust and the progress you are making. Currently, registered managers need to be suitably qualified and competent persons to be in charge of delivering GP and dental services. Read how credentially has helped real healthcare organisations with credentialing and compliance. Quantum Care. If you here within the time scales just call them and they will respond with answer. display the CQC registration in a public space in the practice and on your website. Holders of older versions of qualifications should carefully check equivalence. Fit person interview The purpose of a fit person interview is for the CQC to assess the applicant's fitness to be a registered manager or a partner, to verify the Our CEO, Dr Kit Latham, explains all. Which means goodbye to sleepless nights. Explain a time you had to use logic to solve an engineering problem. Much of this assessment process is subjective; its not a test to complete X questions in Y minutes, so there are no hard and fast rules. This applies to the specific regulated . Consider why you are interviewing and your qualifications. There is no score generated, nor a minimum threshold which must be achieved. The cookie is used to store the user consent for the cookies in the category "Performance". Type of questions 3. The Care Quality Commission (CQC) fit person interview is a source of much anxiety for prospective registered managers of social care, GP and dental services providers. Interviewer number 2 was dishevelled, unshaven & unkempt to a level which would've made Columbo wince. The interview process The is a two-stage interview process via MS Teams with the first interview chaired by the Head of Operations, which you will be required to prepare a presentation and the second stage chaired by a senior manager and Director. . I interviewed at Care Quality Commission (London, England) in Aug 2018. Learn about the cookies we use on our website here. Experience in the care sector is important, however this does not need to be decades long. Before your interview, you should have a good understanding of why you want the job and why you're qualified. There is no score generated, nor a minimum threshold which must be achieved.The fit person interview is a competency-based one which aims to give the interviewer an overview of your knowledge, approach to providing care, support and treatment and to managing a service.Where are fit person interviews held?Under normal circumstances, you will be invited to attend the interview at a CQC regional office. tell me about a time where you embraced change within your organisation? But it neednt be that way. Learn everything you can about the company, the job, and the interview. The process took 3 months. Q3. I felt as though the interviewers were going through the motions and that they had already ear marked the job for someone internally. Prepare your CEOs presentation early it focuses the mind on the key elements for the inspection. So weve put together this guide to help you navigate through these difficult waters. Asked about my previous research experience, Why do you want to work in regulation now, Motivation for working for being an inspector. Heres how Credentially can help How to reduce the burden of CQC reporting. This should be read in conjunction with CQC Mythbuster No 35 - Fundamental Standards of Care. You make all things work together for my good. It may also be useful to have a copy of the practice's Statement of Purpose to hand. The interview process The is a two-stage interview process via MS Teams with the first interview chaired by the Head of Operations, which you will be required to prepare a presentation and the second stage chaired by a senior manager and Director. Responsive? This article provides a quick overview of these standards and KLOE. Company name Email* It is advisable to ensure all policies reference the practice as named on their CQC registration, e.g. The fit person interview is a competency-based one which aims to . 8. tell me about a time you had to form a strong relationships with a difficult person? Ensure all services are undertaking what is required. The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. February 12, 2011 chellemaca Leave a comment Go to comments. CQC Registration Support Realistically, for most applicants, the assessor should be able to gather enough information to enable a decision to be made in 1-2 hours. 1079836. Our fully customisable software will enable you to hire faster, reduce admin, control costs and - crucially - master CQC compliance. By drmahey 06/10/2020. Morbi in est cursus lectus molestie aliquam. 0333 405 33 33, http://www.cqc.org.uk/content/step-step-guide-applying-new-registered-manager, https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/210734/Corporate_accountability.pdf, Welsh Care Inspectorate Management System, Specialised Support for New Care Agencies. CQC compliance is a minefield, and an issue that keeps many service providers and HR professionals awake at night. I interviewed at Care Quality Commission (Newcastle upon Tyne, England) in Sept 2018, Made late for start of interview due to inept checking of my ID & Right to Work documents. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. Ensuring staff are suitably trained, and that evidence of this can be provided, will prepare services for a CQC inspection. Fortunately, the CQC has issued comprehensive guidance on how to prepare for an inspection, detailing the documentation youll be required to produce when youre inspected, and suggestions for how to demonstrate that the CQCs Fundamental Standards are being met. Also was asked who your stakeholders would be, even though I mentioned some key ones in the presentation they wanted to know more! In cases where services fall short of minimum standards, the CQC will take action to either remedy the situation, or - failing that - close the provider down., So its no surprise that the mere mention of the CQC - particularly when followed by the word inspection - has the potential to send a shiver running down your spine., The Boy Scout Movement said it best: Be prepared! CQC inspections are complex, elaborate processes which involve an inspection team, several hours of interviews (with both staff and patients/users of the service), extensive reviews of paperwork (including care pathways and complaints forms), observations carried out by the inspection team, and full reviews of documentation and policies. Understand what staff will say about your trust, what senior leaders and the board of directors will say, including your non-executive directors. Registered Interview consisted of one competency based interview to last 45 mins. Informed by how other services have prepared, the module looks at a step-by-step approach to involving the people you support, staff and others in sharing robust evidence. This Q&A guide helps provide you with an indication of what to expect and offers hints and tips to help you thoroughly prepare for a CQC interview. CQC provide a compliance assessment tool on their website which can be used as a guide, or care services can create their own to demonstrate quality assurance and how the service uses feedback. Triangulation of information is key to ensuring that the narrative of the organisation matches the lived experiences of staff, users and carers. This is likely to occur at band 7 all the way to band 8d. A set of four virtual one hourly sessions tailored to suit your needs and get you ready for CQC Interview. Privacy Policy What Happens When There Isnt A Registered Manager? To find out more about how the CQC inspection process has been affected by the Covid-19 pandemic, read the full statement on their Covid response. Caring? The CQC 5 key questions. tell me about a time where you had to change your plans due to a high priority. Discussion about your service model 5. What was the action planning and learning from these? Suspendisse tincidunt mauris ligula, et dictum diam molestie sit amet. The interview usually lasts for about 30 minutes but can be longer. London Office Paraded through a huge open plan office - gawped at - Then interview room with glass wall with blinds left open meaning literally hundreds of people could watch me being interviewed. Very difficult to get information on the role. Do your staff understand their responsibilities and how well can they link their work back to current guidelines and best practices? Join us as we discuss the healthcare industry, recruitment and credentially. Candidates interviewing for Assistant Inspector and Inspector (Acute Hospitals) rated their interviews as the hardest, whereas interviews for Senior Analyst and Inspector roles were rated as the easiest. Anyone working in the health or social care sectors in England will be familiar with the role of the Care Quality Commission, or CQC. Aliquam in lectus ac metus consectetur pellentesque lobortis nec orci. Theres no doubt that the issue of CQC inspection can be a stressful one for any service provider, ranging from primary care services to NHS Trusts to GP surgeries, private health providers, healthcare startups providing clinical services, residential care and nursing homes, to dental practitioners and home care providers. Care providers should use this comprehensive CQC inspection checklist to adequately prepare and make necessary changes before the CQC inspector's visit. These cookies track visitors across websites and collect information to provide customized ads. "Tell us about an improvement you made at work" or "How do you know you . Any reasonable adjustments for interview. Aenean et vulputate leo. .ld_social_icons_640075c169c42.social-icon{font-size:16px;}.ld_social_icons_640075c169c42.social-icon li a{color:#ffffff;background-color:#39bff0;}.ld_social_icons_640075c169c42.social-icon li a:hover{color:#ffffff;background-color:#39bff0;} At the time of the inspection and after the inspection review has taken place, note which issues and areas of business are subjected to the greatest level of questioning. "Tell us why you have applied for this job?". The interview is not a formal inspection, but the interviewer may well ask to see: Remember you can always call meat the LMC to ask for help and guidance in this and all matters CQC on 0116 296 2950 or email us on enquiries@llrlmc.co.uk. tell me about a time where you had to analyse data to make a decision? When I turned up for interview, one of the interviewers was running late. The CQC is likely to adapt the questions they ask You may disable these by changing your browser settings, but this may affect how the website functions. For more useful hints and tips or to find out about the expert CQC preparation and readiness support we can provide, please get in touch by calling 07732 681120 or by email to advice@good-governance.org.uk. I know it's a important position but as an interviewer you should try get the best out of someone as it's always nerve-racking being interviewed especially when you really want it! We know what a headache Care Quality Commission inspections can be, how much valuable time is taken up in preparation for an inspection, and how stressful it is to be the subject of CQC scrutiny. It's a good idea to set up the Care Quality Commission (CQC) visit as a corporate project with executive leadership . Nunc quam orci, pharetra a ex ac, fringilla faucibus neque. Didn't make me feel at ease at all, something I always make a conscious effort to do when I am on the other side. Written exercise: A report to your line manager about key focuses of an inspection for a stroke unit. Familiarise yourself with the scope of compliance, the standards which apply and the essential outcomes which apply to your registered service category.What else might the CQC interview ask of me?Before you attend, it is also worth giving some thought as to how you will answer questions relating to: How do I learn the outcome of my fit person interview?Once the full assessment process has been completed, a successful application will receive a Notice of Proposal to Register.The result of an unsuccessful application process will be provided as a formal notice.