It may also share this information with other bodies responsible for auditing or administering public funds for these purposes. But opting out of some of these cookies may affect your browsing experience. Disability-related pass holders who are asked to reapply by completing a full application pack will also need to pay for postage. Registration Number: 07205882, Please note the Bus Pass system is separate to other Council systems and requires its own login information. The renewal process for bus passes and travel vouchers depends on whether they are age or disability-related. Older person's bus pass renewal. This situation is not unique to Gloucestershire; all concessionary bus passes have been issued as smart cards since 2008, but equipment to read the cards has only been installed and commissioned on buses operating within Gloucestershire since 2012. Passes that were automatically renewed should be received by 1st March 2023. If you have not used the Bus Pass system before, please sign up for an Account using the Don't yet have an Online Account section. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. Youll need to provide proof of identity. It costs 10 for a new card. See. Travel scheme passes due to expire on Monday March 31 will be replaced by a new pass valid until June 2019. The form will ask for a new passport-sized photo, which will be printed on their new card. What is the cause of the card not working? What happened to the baby in Joy Luck Club? Can I use my pass on Trains? Please use the eligibility calculator at www.gov.uk/state-pension-age to find out when you will become eligible for a pass. Can I use my bus pass on National Express Services? When you return the renewal form to us, you must provide: These are needed to check your conditions have not changed. If an age-related pass holder wants to replace a lost, damaged or destroyed bus pass there is a 5 replacement charge. If it has already expired, please call 0345 678 9088 to arrange a renewal. The cards offer older and disabled people free travel in the capital thurrock.gov.uk uses cookies to make the site simpler. I am an age-related bus pass holder and my current bus pass is due to expire soon. If youve moved since your last pass was issued, youll need to provide proof of your current Medway address. Applicants whose pass was issued due to a disability will continue to be automatically renewed. Park and Ride Services and Airport Transport Services: it will be necessary to check with the Bus Operator or the Local authority for that area, prior to travel if they accept concessionary bus passes, and if any charges apply. This If you have moved address since receiving your bus pass, please notify us of your new address . Will receive a renewal form, as evidence is required to obtain a new pass. Like paper bus passes, Senior HOLO cards are available for riders 65 and older with valid identification. You don't need a new photograph unless your appearance has changed a lot, and you will only need to contact us by email if your address has changed in the last 5years. If so, please let us know youve moved as soon as possible so that we can send your new pass to your new address. Completed and returned renewal forms will be processed and new passes issued in advance of your current pass expiring. Bus Bus pass - renewals and replacements March 2023 renewals Automatically renewed passes were produced on 24 February 2023 and are being sent out in the next few weeks. Customer who lives in Gloucestershire, but near Welsh border can use their pass to get to near Welsh Towns Chepstow or Monmouth but not to travel on around Wales. However, you may not be allowed to use your bus pass on night buses i.e. Please destroy your old pass immediately in the same way you would do with an old debit or credit card, so that you dont destroy the wrong pass. Your bus pass is valid for use on all registered Bus services within England, so if you are visiting other places you should be able to use your pass. Your older person's bus pass is valid for four years. . We use some essential cookies to make this service work. I have moved out of Gloucestershire. We also use cookies set by other sites to help us deliver content from their services. Your pass will be automatically renewed if you have used it within the last 13 months. If you do not receive your new pass, or have changed address since your last pass was issued, please contact our information line on 0345 600 0659. You need to check the expiry date and apply to the council for a new one if you're is due to expire. Please note the Bus Pass system is separate to other Council systems and requires its own login information. My new bus pass has been refused by the driver. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. Logo: Visit the Southend-on-Sea City Council home page, Find out more about cost of living support, Renewing your bus pass or reporting it as lost or stolen, Births, deaths, marriages and civil partnerships, Communities, neighbourhoods and the environment. 5 How long does it take to renew an older persons pass? five years pensioners. If you haven't received a letter, we will send your new pass out automatically at least 2 weeks before your old one is due to expire. Two weeks before your current bus pass expires you should receive a new bus pass in the post. Open all. You can make updates to the following details before your bus pass renews: your appearance. Freedom Pass expiring: How and when to renew London travel permits. It is no longer. You can start using your new pass immediately, just like you would with a new debit or credit card. New smart cards are issued free by Nexus, except where a change of name or photo is required, but holders must apply to get a replacement. For example, if an applicant provides a blue badge number as proof of entitlement, we will in most cases issue a bus pass that expires on the same date as their blue badge. Necessary cookies are absolutely essential for the website to function properly. If you have moved house since the last time you were sent a bus pass, you will be able to tell us about your change of address at the same time as renewing your pass. applies to approximately 12,000 people, the vast majority of whom are You don't need a new photograph unless your appearance has changed a lot, and you will only need to contact us by email if your address has. In the unlikely event that your pass does not arrive, you should call 01452 426265. They may not be renewed automatically if your pass is not scanned locally between 1 March 2022 and 24 February 2023. If you cannot apply online for any reason please contact us. When can I use my concessionary bus pass in Gloucestershire? If you were sent an automatic 12 month extension to an older persons bus pass during 2021 we will automatically renew your older persons bus pass for an additional 3 years. current pass expires so pass holders dont need to do anything, just wait for a So, to find out if you're eligible and where to apply, get in touch with your local council. Lancashire:
You must let us know if you have changed address over the last 2years and your bus pass is about to run out. 3 Post office. How does violence against the family pet affect the family? To be eligible for a disability-related bus pass with a companion, we need to see evidence of your qualifying disability. At a participating library who can accept both card and cash payments, and arrange for the new bus pass to be ordered and posted to the customer. Bus companies have been informed that they should accept concessionary bus passes that cannot be read automatically provided that: If you have difficulties, please report the matter immediately to the bus company on whose service you wanted to travel. Your bus pass will be renewed automatically. What type of medicine do you put on a burn? You can apply for a replacement bus pass by filling in the lost bus pass application form. You can apply for your renewal bus pass online. Other Scottish passes arent accepted on the trams. Forgotten your Username? Unable to drive for reasons of medical fitness. If we send your pass to your old address because you have not told us that youve moved, you will have to pay 10 for us to send a replacement. Check service availability with your bus operator andread our summary of the changes to bus services before applying for or using your bus pass. Please note we cannot assist with applications or replacements on this number and you should call0345 200 0388 if your query relates to a bus pass. If your pass went to your previous address we will require proof of your new address to update your record (see link http://www.nowcard.org/nowcardfaq.asp#FAQ23) and if a replacement is required you will need to pay the 10 fee. If you dont provide us with evidence, your new pass will be delayed. For Seniors, pricing is as follows: One-way fare: $1.00. Typically, we will automatically renew passes for people with visual impairments and hearing impairments. We will need to see evidence of your new address. As a general rule, it is usually cheaper to call during the evenings and weekends. If you have moved and not notified us it may not have been renewed or may have been sent to the wrong address. You will need to apply to this authority for a new pass. Apply for a new age-related pass. If you havent received a pass 2-3 weeks before renewal you can try to, Disabled persons bus pass renewal letters are being sent for customers do not have automatic renewals agreed, but you can, what to do if your pass is damaged, lost or stolen. March 2023 renewals. When someone has been issued with more than one bus pass, only the most recently issued bus pass is valid for free travel, even though they may both have the same expiry date. Until you have a replacement card you will have to pay higher fares for bus and tram journeys in Greater Manchester. Some bus services are changing. The way of applying may be different to the way you applied in Gloucestershire. Unfortunately at the present time, Libraries cannot arrange new Age Related or new Disability Bus passes due to ICT issues. What should I do? If a bus pass has been stolen and the customer provides the police crime number there is no charge for a replacement pass. If you have scanned your pass in the 12 months before renewal we will send you a new one automatically, this will arrive a few weeks before your current pass expires. The cookies is used to store the user consent for the cookies in the category "Necessary". If the evidence you provide does not prove you are eligible for a disabled pass, but our records show that you have reached pensionable age, we will issue you with an older persons pass instead. If you have any problems using your card, it will be necessary for you to contact the bus company directly. Most young disabled (under 16) pass holders should have received a short form to return. However, GCC has not been involved in this. Calling from a land line will normally be cheaper than the cost of a 2nd class stamp. Higgins, Telford & Wrekin Councils Customer Services Manager, said: The last time bus passes needed to be In London, you can use your card on buses but not on the Underground Train services. Read and contribute to the 20 readers' comments . Older People (blue stripe on the right hand side):Your pass is usually renewed automatically. Your pass will be valid until the expiry date shown on the front of your bus pass or until the announcement of any alterations to scheme conditions. We only need this if you want us to contact you and we won't keep it once we've replied. You will need your bus pass number (printed on the front of your pass) and up to date evidence that you are still eligible for a disabled person's bus pass. If you have moved address since receiving your bus pass, please notify us of your new address (including proof) so that we can update our systems. Copyright Lancashire County Council 2022. Elderly and many disabled people in Tyne and Wear who are entitled to a free bus pass now have their smartcard renewed automatically - so long as it has been used at least once in the last year. Essex County Council is not responsible for this. Email us: You can also email concessionarytravel@ northumberland.gov.uk to request a renewal of your bus pass. Blackpool:
I have moved into Gloucestershire. Older persons concessionary bus pass application - PDF(0.6MB), Disabled persons concessionary bus pass application - PDF(86.2KB), Concessionary Pass Terms & Conditions - PDF(35.2KB), Scheme Definition - 2017-18 - PDF(156.1KB), Arrangements for Reimbursement - 2017-18 - PDF(136.8KB), TTRO application advice and planning a road closure, Public Rights Of Way User Satisfaction Survey, Intelligent Transport Systems / Traffic Signals, Wall-mounted street light replacement programme, Interactive Maps and Live Travel Information, Temporary housing signs for development sites, Real-time information for connected vehicles, Money-saving tips for travelling around on an e-scooter in Essex, Money-saving tips for travelling around on public transport in Essex, Money-saving tips for travelling around on two wheels in Essex, Karina Izod, Cycle Training Administrator, Travelling around on two feet for free in Essex, Essex, Southend and Thurrock Authorities: Companion Passes are valid in these areas. If you have any questions, you can call us to discuss your application on 0345 200 0388. Unemployed people. Free travel before 9.30 am on infrequent services. It is being used by the person whose photograph and name appears on the pass. You can find the following on this web page: Your bus pass is valid in the following locations at the following times: An Essex companion pass is available for those who have difficulty travelling without assistance. You won't need to renew your bus pass when it expires. This cookie is set by GDPR Cookie Consent plugin. The new pass is free. Can I use my OAP bus pass on trains? Cumbria: LANCASHIRE DISABLED PASS HOLDERS ONLY - If your pass expires in the next two months and you have not received a renewal pack, we may not have your current address, please print off the renewal form below and follow the instructions on the form to renew your NoWcard bus pass. The day and date you experienced difficulties. I am a disabled pass holder, will I receive a bus pass renewal letter? You should have receive your renewal form by mid-February. A 5 administration fee will be required for a replacement bus pass. If you have moved since your last bus pass was issued and have not notified us of your change of address, please take evidence of your current address (eg council tax or bill, bank statement) to a participating library to arrange for a renewal pass to be issued to you. We manage and issue concessionary bus passes that give holders free travel on most local bus services running in Gloucestershire (and the rest of England) at certain times. Our Concessionary Bus Pass Already have an Online Account Login to renew or manage your Bus Pass and to keep your details up to date. This website and payments services are provided as a managed service by South West Smart Applications Limited, 14 High Cross, Truro, Cornwall, TR1 2AJ. As required under the Gloucestershire Terms and Conditions the Gloucestershire pass should be returned to GCC, return address is on the back of the pass. You can find your renewal code located in the box towards the bottom of your renewal letter. Flexible support fund - available at . Welcome to the Highways Service Information Centre. You don't have to do anything, unless you have moved since we sent you your last pass. We will automatically renew your older persons bus pass at least 2 weeks before your current one expires if you have used it: Before your pass expires, we may send you a letter inviting you to renew it manually. This cookie is set by GDPR Cookie Consent plugin. Older Person's bus passes will be renewed soon. Applicants can enter in their postcode online and will be given the contact details of their local council. You also have the option to opt-out of these cookies. If youre not a Medway resident find out how to renew for an older persons bus pass outside of Medway. "Our system now generates new passes automatically at least a fortnight before the current pass expires so pass holders don't need to do . Apply for or renew your bus pass. On Your Side - Helping eligible residents to be cared for at home, Children in Telford and Wrekin can learn to swim for free, 10 by 10 - 10 things we want all children to try children before the age of 10. Find out which bus company you wish to comment about on our bus operator contacts page. Call us: Alternatively, you can call our customer services team on 0345 600 6400 if you would like to renew your pass. Your bus pass will be automatically renewed unless you have applied under Disabled persons bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. If you haven't received a pass 2-3 weeks before renewal you can try to renew online or contact us if you are unable to do so. A Free Travel Card will be issued automatically at age 66 if you are registered for the Public Services Card and getting a pension from this department. Tyne and Wear residents whose concessionary travel card (free bus pass) expires in the next few months are being warned they need to fill out an application form to get a new one. However, if you have moved, you need to tell us as soon as you move to ensure that we have the correct information for you.
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