The seller was Brandville so beware! I finally disputed it with the credit card company. I did finally get my money back from tradesy as a seller, but I threatened them to no end and actually emailed the CEO RUN from this site save yourself the craziness of poor business practices. If you dont mind paying high fees and waiting a month after the sale for your money, then go ahead and use them, but if youre like me and want your money in a fair and timely manner, look elsewhere., Im done with Tradsey Ill rather go to labels or something local.. the fees are ridiculous like you have to sell at original price just to break even.. We hope we were able to address all of your concerns, but if there's anything else you need please don't hesitate to ask. tradesy return policy for sellers. IT DOES NOT! Tradesy's long list of restricted items is not allowed to be sold or listed on the site as they may pose a safety risk or policy violations . Thanks Tradesy. My luck seems to be that if I'm really interested in something, but still want to shop, other women seem to zone right into my vibe;-) It's happened before where someone snapped it up before I could get back to buy it. After finally getting a hold of someone at Tradesy's returns department, I went back and forth with them and they finally let me know that the buyer is claiming that the item was MISREPRESENTED. Your Bag is Empty, Start Shopping! While on the other hand, seven million women in the United States are approximated to be using Tradesy to buy and sell clothing, shoes, bags, accessories, vintage, and wedding items. I am very satisfied with the company Tradesy, I sold a shoulder bag but unfortunately the buyer decided to return the bag for reasons of uncomfortable issues, the bag was returned to the company and they immediately returned it to me, without any problems. Isa. Great Customer ServiceThank Andrew for providing me excellent C. S. then saysit will take a while for the smell to go away Alternatively, we respond to emails 7 days a week and do our best to reply as quickly as possible.Its very frustrating to feel like youre not being understood or that youre not getting the help you need. Every thing I have bought from this site is FAKE! Talk about what services you provide. Otherwise, you can simply register via their official website whichever method is convenient for you. I would highly recommend you look at RealReal or even ebay as I have sold over 100 items on both and although there is occasionally that one off glitch, they do protect the seller and are very fair from a buyer perspective as well. A payment processing fee of 3% will be charged on your sale to cover the external processing costs of your transaction. To further clarify, the 2.9% safe transfer fee is a fee charged from the payment processor that we use. Have never had a Tradesy problem in several years of selling. After successfully creating an account, you can begin buying and selling on Tradesy. We want to do anything we can to make each experience worthy of your best possible rating. The shipping provider is based on multiple criteria (locations of the seller in relation to the buyer, price of the item, or brand, among other things). I had subterranean expectations, but I took the chance since Tradesy gives a site credit. It is available in the U.S., Australia, Canada, and India, but at the moment, users of Poshmark cannot buy or sell outside of their country. Purchased an item from La Dolce Vitae, excellent service, arrived in 2 days, exactly as pictured in very good condition. Punks! Not only do you pay 15-20% of the sales proceeds to the site, you pay an additional 3% when you want to cash out your earnings. It's about time Tradesy were taught a lesson and realized that they have no right to keep sellers property. However, this doesnt apply to wedding items. Suppose the item sent to Tradesy HQ for authentication check has been verified to be genuine, and the buyer doesn't want it anymore. Tradesy almost ripped me off of my $1,600. This is a very functional and stylish purse that I enjoy having! PleaSe do not trust their promise of selling AUTHENTIC items ! Banks vs. Credit Unions: Whats the Difference? THIS IS THE KIND OF CUSTOMER SERVICE YOU GET FOR YOUR BUCK. Two days later the bag of my dream bag arrived. If a Tradesy seller spots an inauthentic listing or is dubious about the authenticity of the listing, you can report it on the site. Tradesy has a flat commission rate of about $7.50 for sales under $50. Hopefully the quality is worth it. What are the Advantages of Using Tradesy to Purchase Products? Got a good deal on something I had been looking for. This company will hold your money so you can buy something else.OMG!! Hi Sandra, We hate that you had a bad experience. I get an email from Tradesy saying they are requesting the buyer to send the item to them for inspection before sending back to me. Youll send the item to Tradesy for free, and well issue Tradesy Site Credit for you to find something new. I have yet to find any evidence of wear on the bag-it is impeccable. For items priced at less than $150, the payment processing fee will be just $5. 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It is really pretty and as what it was described in the posted photo.I am very impressed with Tradesy and this seller. On the other hand, Tradesy is majorly based on womens clothing and accessories and is a bit more selective in terms of brands you can sell. I sent them back for authentication and supposedly the authentication process by Tradesy was done. THEY NEED TO BE TAUGHT A LESSON! The main photo of your listing should meet the following requirements: Products cannot be worn by a model. If you prefer to call in to discuss any current issues at hand, you can always reach us at (844) 988-7233, our phones are open Monday-Friday from 7am to 3pm PDT and one of our lovely Member Care associates would be more than happy to assist you. I could deal with a short hold Two weeks later the funds were available on the 11th of January. At this point I believe this is an attempt to steal my money, or force me into transferring to whatever their new system is. Same dress! I just recently began listing and making sales on Tradesy again because I am cross-listing from Poshmark. How Tradesy Return Policy Works: Tradesy return policy made simple, fair, and easy for both buyers and sellers. We want to do anything we can to make each experience worthy of your best possible rating. For more information, you'll find Vestiaire Collective's return policy for individual sellers here. Using your earned money to make more money for themselves. #HonestCompany;-) *****, Because I love designer items and the price is right. Up to 44 Million women have bought secondhand items in 2017. If you accept the offer, the buyer has 24 hours to complete their order. This means that you can only list 250 products per month. Has anyone sold or bought on tradesy? They were well-packaged and beautiful. Many online sales platforms have problems attracting customers to their sites. However, where it is probably a good place to buy, the sites high commission structure makes it a costly choice for sellers. Best of luck to you! We're so incredibly sorry to hear about the negative experience you've had with Tradesy. Came upon the site by accident - searching for a gift no longer available for purchase in the store. Love the way this seller does business. sounds worse than ebay! This processing fee is covered by Tradesy at the time of check out when a buyer places an order, so there is, unfortunately, no way to waive this fee unless you decide to use your earnings to shop on Tradesy. She followed through with that. Past experience, very fair pricing, choice merchandise and extremely pleasant customer service folks when I've had the need to call upon them. Many thanks! Additionally, youll be asked to choose the category of the item you are listing to make it easier for potential buyers to access your listing. Appreciated being able to check out as guest without being forced to set up an account/log in, etc. Smell will go away Another difference between eBay and Tradesy is the eBay auction feature that lets sellers set time limits on sales and favours the highest bidder with this; youre guaranteed to get the best price. I am very happy with my LV Nice BB. No problem. It offers a service that enables you to pay for products in installments. We want to do anything we can to make each experience worthy of your best possible rating! Great sales and super easy to shop for whatever you're looking for today. To User Friendly easier navigating your website.. On the other hand, Poshmark has a lot of tools to enhance your sales exposure and reach. However, the fee is added to the sale price of every listed item. This company does not typically respond to reviews. Im like WHAT? not a big savings but something. While I know it's frustrating, fighting with them about it is a waste of time. It was easy to place the order, the shoes came in as promised. To report, simply click the flag button on the item page, and the luxury authentication experts will take a look. This chat rep advised me to reached out to the returns department at returns@tradesy.com. The Kate Spade Cat Phone Purse came in immaculate condition and am I am so happy to have it! This purse is amazing! I even spent a lot using outside authenticators to double check and confirm the authenticity and came back with fake results. Lastly, any item priced above $16,500 USD will have a fixed selling fee of $2,000 USD. However, if you are a professional seller, buyers will have 14 days to return your items. Be awareit could get returned back to you cuz is smells so bad, and this company will be earning their commissions, all the while they will DEDUCT further fees from you! Amongst the numerous online platforms, eBay, Tradesy, and Poshmark take the lead. And as of 2023, eBay has over 135 million active users on its site and over 600 thousand monthly downloads of its mobile app on Google Play and Apple App Store. See more here. Tradesy set up measures to guarantee the authenticity of all the listed items on the platform. !I do not recommend this site for sellers !! I have made good money with zero returns. -Tradesy will return all items under $150 back to the seller if buyer requests return. Having never used Tradesy before I was reluctant to give it a try but with a pandemic still looming and seeing too many crowds in stores and not enough masks on shoppers, I decided to take a safer route and order from my computer at home. So in total, the selling price made by the seller, plus the shipping fee, would be the total amount paid by the buyer. We're so incredibly sorry to hear about the negative experience you've had with Tradesy. vickie guerrero husband name; green tea and apple cider vinegar results; why can't female figure skaters do quads Furthermore, Tradesy provides its buyers and sellers additional security when transacting inside the platform. Im treated this way and we sold over 1/2 million dollars in merchandise. Expected pay: NA Husl$core: $$ Commissions & fees: 15% to 20% Where: Nationwide Requirements: Be 18 or over, or have your transactions supervised by an adult; items to sell Review: Moreover, Poshmark requires a little more high maintenance, while Tradesy is more like a list-it-and-leave-it platform. Here are 8 tips for writing great reviews. In the rare cases that a buyer has doubts about the authenticity of an item purchased on Tradesy, we will pay for you to ship the item to our headquarters for a rigorous in-person authentication. With years of experience and data to inform our systems, and millions of happy buyers, we are able to detect replicas with 99.7% accuracy. My bank accounts and debit card were all correct - they didn't have a problem taking their service charge. This usually takes 24-48 hours (but sometimes less). Tradesy hooked up with Authenticate First, these people don't know what they are doing. It was delivered December 29th. Clearly the buyer wore the dress out to an event and returned it seven days later. Eileen: There is not a feedback option on Tradesy as there is with ebay and Threadflip. After you create a new listing to sell, it is reviewed by experts before it is published and live on the site. Download the Tradesy app today to get access to the best designer deals and create your own resale listings in minutes. Payment works a bit faster on Vestiaire Collective. Don't put your stuff on this site. In addition, the company handles all the processes involved in shipping on your behalf for free! See more, Since your historical data is being moved over time, you will not have a seller badge right away. I had to call multiple times asking wheres my money! Enables you to set prices for items based on your preference. This company is a rip off. Is it true that if i were to sell an item i have to wait to get my money to see if the buyer is happy with purchase! It may also have been my fault because I received a previous handbag order in a few days, so I assumed this would be the same. I sold some stuff, I asked over 10 times to release my funds and they kept suspending it saying something was wrong. tradesy return policy for sellers. It is always our goal to provide excellent customer service, If theres anything else specific youd like to share, that would help make your Tradesy experience even better please let us know. Your Bag is Empty, Start Shopping! My merchandise was treated as if its their own. Consider holiday gift experiences. Once done, the Tradesy app will show you the listing process. How can i change the photo in my listing. Having worked in fashion I refuse to pay full price for seasonal wear that changes from Spring/Summer Autumn/Winter and cruise. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. They charge you another fee of 2.9% for what they call a safe transfer fee and then wait 7 Business days before they initiate the ACH transfer. It is always our goal to provide excellent customer service, If theres anything else specific youd like to share, that would help make your Tradesy experience even better please let us know. Sell the bag on our site! i purchased a $400.00 bag and have not heard anything from the seller. If the authentication team determined it to be authentic, the buyer could choose to keep it or receive site credits and buy other things on the Tradesy instead. If I were you, I'd contact Tradesy immediately. Because I keep getting a message to use my site credit that I have had for over a year because I cant find anything on the site that isnt fake. In addition to this authentication process, Tradesy also provides a money-back guarantee to boost buyers' confidence, especially when buying luxury goods. The names List Perfectly, Vendoo, Crosslist, Poshmark, Tradesy, Mercari, Depop, Grailed, Facebook Marketplace, eBay, Kidizen, and Etsy, as well as related names, marks, emblems and images are registered trademarks of their respective owners. (e.g., dust bags, paper bags, or boxes). This is far from the experience we want our buyers to have, and extend our sincerest apologies for the inconvenience here.We encourage sellers to accurately list their items, and in cases that a buyer feels it was not accurately described they can file a return as a misrepresentation claim within 4 days of delivery. Anyhow, I'm so scared the buyer has worn and/or damaged the item and I won't even be able to resell it again. Tradesy, just like Poshmark, offers free unlimited listing. i checked her sold items and she sold about 6 of the same bag with the same photos. However, this doesn't apply to wedding items. It also provides phone and email support. And when an interested buyer agrees on the price, youll need to ship it to the buyer. You can find more details about the Trusted Seller badge here, and Expert Seller badge here. All while saving up to 90% off retail. The seller is the best I would recommend this seller to anyone they go above and beyond for customer service and their trustworthy and they ship right away and their bags are authentic and they will respond to any questions that you have right away as well and I love that about them and if you're a repeat customer they give you a discount I just can't say enough good things about this seller and how wonderful they are!Lisa Cooper. Some common items you can sell include designer goods like bags, shoes, clothes, accessories, and anything ceremony-related as long as they are fashionable and authentic. In that case, Tradesy will ship it back to the seller with no handling and return shipping charges. A wide array of jobs -- many of them well-paid -- don't require a degree., nothing else to add..except to say..tradesy saidwe are sad that you are unhappy, thenoffered me a 70 dollar credit towards next purchase, seller says: I have called and emailed several times regarding an item that came to me broken and fake! In the rare case that a buyer has doubts about the authenticity of an item purchased on Tradesy, we will pay for you to ship the item to our headquarters for a rigorous in-person authentication. I sold a Gucci bag in December and shipped the bag within 24 hours of the sale. In addition, there are thousands of designers and brands available on Tradesy. That means you buyers can return the sold item if it doesnt match their specifications. It's Andrew from Tradesy, I hope this message finds you safe and healthy! We're so incredibly sorry to hear about the negative experience you've had with Tradesy. This is why they make an easy and seamless return process if the buyer changes their mind and returns the item to the seller. Keep in mind that: For more info on listing guidelines see here. If you prefer to call in to discuss any current issues at hand, you can always reach us at (844) 988-7233, our phones are open Monday-Friday from 7am to 3pm PDT and one of our lovely Member Care associates would be more than happy to assist you. We're so sorry to hear about the trouble regarding our commission rate! I stumbled across Tradesy and bought two YSL bags. See more here. However, if you are a professional seller, buyers will have, Payment works a bit faster on Vestiaire Collective. Tradesy is the luxury fashion resale marketplace that empowers women to get the designer fashion they crave on their own terms. We have a zero-tolerance policy when it comes to replicas. I will definitely recommend Tradesey to those looking to purchase a quality designer product. i'd like to see if others have had problems this particular seller. The high costs and slow pay earned Tradesy a substandard Husl$score. Find out how we combat fake reviews. That is, if the purchased item does not meet the criteria, buyers can receive store credit. If you prefer to call in to discuss any current issues at hand, you can always reach us at (844) 988-7233, our phones are open Monday-Friday from 7am to 3pm PDT and one of our lovely Member Care associates would be more than happy to assist you. I'm honestly confused why it hasn't sold for so long, but that's beside the point. The sellers used to be able to keep their earnings. It says that everything is guaranteed authentic but you have to know your stuff to know if it is authentic. See more, Buyers have the choice to have their item shipped directly to them, or have the item inspected by Vestiaire's Quality Control & Authenticity experts for a $15 fee. Do know that Tradesy will continue to inspect every returned item for your protection and to ensure that the item is in the same condition as when it was sold and to prevent any type of fraudulent behavior. Even after ordering the wrong color (user error) within moments we were assured it was no problem. Im not the only one who has submitted complaints. This is far from the experience we want our customers to have, and extend our sincerest apologies for the inconvenience here. That said, it provides some services that are not available on eBay (which charges roughly half as much in commissions), such as pre-paid shipping. This is far from the experience we want our customers to have, and extend our sincerest apologies for the inconvenience here. You can withdraw your earnings using a debit card, ACH transfer, or PayPal. the response that consumers are reading from the customer service rep is very typicalthey say the same thing to everyoneand nothing of a resolution transpires. They will perform an expert evaluation on each returned item to ensure it is handled with care and will have it safely shipped to your return address at no additional cost. Tradesy has a consumer rating of 4.7 stars from 35,456 reviews indicating that most customers are generally satisfied with their purchases. Tradesy is also looking after its sellers. A payment processing fee of 3% will be charged on your sale to cover the external processing costs of your transaction. On eBay, you are limited to 250 free listings. It was the worst experience of customer service they've had. I understand why you don't want items held up in bags where folks don't respect the need to move on, but it's hard to shop seriously when the clock is ticking in the bag for only a few minutes. I don't want another piece of junk from them I just want a refund and never deal with this company again. We're so incredibly sorry to hear about the negative experience you've had with Tradesy. Comments will be updated if resolved.Update; Tradsey stood behind thier customer service! I order a purse and the item smells horrible, I asked them for a return label and now that they received the item they are saying that the smell was included in the description but was not, and they want to give me a credit instead of a refund. Tradesy Popular topics for 'Buying' Customs duties My order has been lost by the carrier The item I received doesn't match its description How long does the seller have to send my item? I have read on other sites that Tradesy keep the returns and seller is SOL. To find more information about reviews and trust on Sitejabber.com please visit. Many shoppers buy on this platform because it provides convenience and the best deals on women's fashion. This platform is especially suitable if you primarily have womens clothes and accessories to sell and will have the time to conduct social calls to action on the site to gain sales. However, the only requirement is that you must take clear pictures of the items you intend to sell and provide a detailed description of each item. And if you sell more, then the fee increases to 19.8%. According to Forbes, the resale is predicted to grow significantly. We're so incredibly sorry to hear about the negative experience you've had with Tradesy. The time money gets to your account is too long, and the safe transfer fee is too much.
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