By using ba.com you agree to the use of cookies. For other British Airways Executive Club membership tiers: The British Airways Executive Club Gold member's telephone number is 0800 123 111. If the kiosk prints a boarding card with a seat number, this means you have been accepted for the flight; please go immediately to the departures lounge and the gate. The British Airways management team includes Sean Doyle (CEO British Airways), Rebecca Napier (Executive Director Board of Directors), and Sohail Ali (GCC Steering Committee Member) . Refreshed every minute. Please note that once you have made a listing on BA (see Flight Listing section above), you can go to ba.com and check the baggage allowance for your specific flight. Making staff travel easy and stress-free, like it should be! It is not possible to pre-book special meals for rebate passengers. This point is immediately before Security. USA: (Secure Flight data item added 18AUG10). British Airways Plc, Waterside PO Box 365 Harmondsworth, UNITED KINGDOM UB7 0GB https://www.britishairways.com Phone Contacts Main: +44 20 8738 5050 Customer Service: (312) 843-5794 Toll Free: (800) 247-9297 How to get through to an operator: press 3 for a representative. British Airways do not offer a company travel loyalty programme in the US but our partner American Airlines does. You'll see the most relevant contact details for you if you are logged in to ba.com. Request duplicate receipts, proof of travel and other insurance documents The Touchdown Helpdesk closed on 15th May 2017, marking the closure of the BA Touchdown Team. British Airways employs 26,533 employees. Original review: Nov. 9, 2022. If you need further details about refunds, please click here. We have gathered invaluable insider information and tips to help you to get on board. Screen Reader users press Enter to select a Filter by product. British Airways (BA) is the flag carrier airline of the United Kingdom. After a qualifying period, you'll be eligible for unlimited standby and premium standby fares, for you and your nominees, on the full British Airways network and other partner . AB2CD3 How do I find my booking reference? We'll make sure your comments reach the right person. You can also get in touch with us on Twitter @British_Airways. Learn more about the types of assistance we offer - including wheelchairs, If you have made a booking, you can request assistance in Manage My Booking, Travelling while pregnant or with medical conditions, including advice for food allergy sufferers. British Airways is back on the hiring road. Have you already booked? BA chief executive Sean Doyle said last week that the carrier had been forced to cancel 10 per cent of its flight schedules between March and October the equivalent of 8,000 round trips because. At British Airways, we take huge pride in our past - but we're looking to the future as an airline that loves embracing the best of modern Britain. No special service requirement is permitted when travelling on standby travel. All other airports: If there is a desk signposted for standby travel, go to that desk. Please choose a country/region from the drop down menu below to find the contact details of our worldwide offices. The link to the web-site, which does show who is included in the Visa Waiver program, is: Download the StaffTraveler app to get accurate, reliable seat availability for British Airways flights. Select the 'Email Us' tab and choose 'Disability & Mobility Assistance' from the 'Topics' dropdown menu. The official British Airways customer service number UK,+44-203-808-9137 (OTA) or +44 (0)203 250 0145 from abroad. Only use this form to add British Airways tips & notes to the StaffTraveler Airline Notes database. This is a public forum and we don't recommend that. Lorem ipsum dolor sit, amet consectetur adipisicing elit. As an airline industry employeewhere can I find help with my personal admin and/or booking staff travel concessions? If you booked directly with British Airways, use this form to request: Please allow 48 hours from the time you made your booking before submitting your request. Report a missing or damaged bag or contents. All flight and holiday reservation queries are dealt with by BA. Numbers to use from 1 February 2021 UK: +44 (0) 207 949 3081 ( 0800hrs - 1700hrs UK local time, Daily ) USA: 1-800 782 3387 ( 2330hrs- 1600hrs, Monday to Friday ) India: +91 124 4120708 ( 0900hrs-0130hrs, Daily) Rest of World: +44 (0) 207 949 3081 (0800hrs - 1700hrs UK local time, Daily) Use of a safety seat for an infant is not permitted on board for rebate passengers. If IT Support are unable to give you a password because your staff number is not in the system you should report this by email to the Staff Travel team at former.staff@ba.com quoting your staff number and service details, & they will check your eligibility. If a seat is allocated at the time of check-in, those passengers with hold baggage should proceed to a Fast Bag Drop desk to have their bags tagged. Monday - Friday: 09:00-13:00 Eastern Standard Time (EST). Please choose a country/region from the drop down menu below to find the contact details of our worldwide offices. Should you need to contact one of our partner airlines please use the links below: American airlinesFinnairIberiaJapan AirlinesQatarChina Southern. Staff and former staff with active staff travel concessions may be eligible for a concessional cargo rate on certain routes. you have a Case Reference) and are waiting a . The airport pair on your coupon must match the flight on which you wish to travel. Your allowance will be in accordance with the type of ticket you are using. If there is no signposted standby desk, go to the World Traveler or Euro Traveler desk. Bookings made through a travel agent Please contact your travel agent directly to discuss your booking. In any cabin, for comfort on long-haul overnight flights, employees may change into a plain-colored track (running) suit after take off. Please note that with immediate effect, our listing website will collect the following data items for all travel to or from the USA before the listing is created: Gender, First name (as on passport), Last name (as on passport), Date of birth. If traveling with hand baggage only, proceed to the ESS Flight Management Desk to have your boarding card issued and documents checked. You should then proceed to a bag drop desk. Need to get in touch with British Airways? Address: www.rsaba.com, Solo Club Click to reveal 2 . Daily, 7am - 11pm: Eastern Standard Time (EST). 01, 02 and 03 numbers are included in allowances else geographic rate. If you do not want to be listed for the next flight go to the ESS Flight Management Desk to advise. Search over 700 Duty travel check-in Where kiosks don't exist check in at the counter for the class to which you are eligible, which will depend on whether you have JIDxxS1 - meaning business class, or YIDxxS1 - meaning economy. The linesareopenbetween 0700-2000 hrs(UKlocal times) 7 days a week, with the exception of 25 December and 01 January. Refund requests may be subject to a servicing fee. How we can help with delayed or cancelled flights, Get advice, links and contact details for lost and damaged bags. Customer Service Resources Customer Relations postal address With this card, you can earn 75,000 Avios after you spend $5,000 on purchases within the first three months of account opening. By continuing to use ba.com you will be agreeing to the website Terms and Conditions and the Use Of Cookies while using the website and our services. When there are two or more interline employees travelling on the same flight, the time of check-in at the station where you are boarding your flight will determine the onload/offload and the cabin upgrade/downgrade order. When will I get a response from Customer Relations? Please remember that for international travel, each passenger must have a valid passport, and must have relevant visas for the destination, and for scheduled points en route, in case off-loading becomes necessary. It will include unlimited mileage, tax and all insurances needed to drive the vehicle. If you don't have a BSAFE password, or have difficulties logging in, please contact the BA IT Service Centre on+44 020 8562 4000. Home If you are BA staff or former BA staff please log in to ESS and use Book Staff and Duty Travel / Manage Bookings to make your travel arrangements This page is for Other airline staff Spouse, partner and nominated relatives of BA staff travelling independently. Find further help and advice about lost and damaged baggage, BSL Video Relay Service with SignLive Monday Saturday: 0900-1700 Passengers who are not allocated seats at the time of check-in should retain their bags and go the to Flight Management Desk. Refreshed every minute. Their contact details are at the end of our, To exercise your right to be forgotten please use our, To ask questions about our Privacy Policy or the data we hold on you please write to our Data Protection Officer. Through check-in Through check-in is not available to standby passengers. Cloudflare Ray ID: 7a2c63981fec32af 19,209 talking about this. Looking for a particular British Airways employee's phone or email? If you don't have Skype or Google Voice, you'll have to make an international call and charges will apply. Please have your booking reference ready when you call. Boarding Once you are waiting for your flight at LHR, you can enter your PNR code at www.britishairways.com/onload on your phone. 09042890159 Passengers without a listing will be refused travel. Over time different forms of staff travel were introduced; firm travel, 100% rebate, 80% rebate, often tied to seniority and or length of service yet 90% subload was by far the most frequently used. If on the day of travel seats are not available in your cabin of eligibility, you will automatically be considered for an upgrade to the next higher cabin depending on commercial and operational needs, and subject to complying with the applicable dress code for that higher cabin. Collecting your car It is headquartered in London, England, near its main hub at Heathrow Airport.. If you've already travelled with us, our Customer Relations team would love to hear directly about your recent experience if you have a complaint, comment or claim. Emails found on company website info@ba.com 50% Support 10 10 Emails found on 3rd party websites tim.price@britishairways.com 99% 0 0 Now, we're looking to build on this spirit and passion to make tomorrow . Employees should dress in a smart casual style which may include smart, clean jeans and training shoes. Please have your booking reference ready when you call. If your attire is inappropriate for the cabin of eligibility, you will be seated in a lower cabin, or may be refused travel. This website might use cookies for ads, social media and analytic metrics. Please contact your travel agent directly to discuss your booking. Staff passengers, who typically get at least a 90% discount on the usual ticket price, were previously banned from taking onboard goodies as a cost-cutting measure. Get contact details including emails and phone numbers Please visit our Help centre for more support if you have a question about your booking or flight. The carrier has announced that it will begin recruiting cabin crew members to start working from Spring 2022 onwards. Sign up for a free account. Please can we ask you not to use this e-mail this address with booking/ticketing requestsas thesee-mails will not be actioned or replied to. Is there a step-by-step guide I can follow? Flying on a stand-by ticket can be challenging. You must check the screen in the office for further information. Currently British Airways does not issue a photo id card to widows and widowers of former staff. If offered, we ask that you politely decline. Address: Waterside, PO Box 365, Harmondsworth, Middx, UB7 0GB, BA Former Staff Liaison Council When do my Avios expire? Any items of sports or beach wear or any other extremes of leisure wear are unacceptable in any cabin. It is essential to check that information, because that is the allowance which will apply, regardless of what may be on your ticket. British Airways phone numbers 1890 626 747 33 17 32% Ireland 1866 835 4133 5 0 100% Mexico More phone numbers British Airways website www.britishairways.com What is British Airways's email addresses? Heathrow. Freeber.co.uk share with its visitors non premium rate numbers for calling companies and their customer services for more than 5 years ! Therefore you and/or your eligible nominees who for any reason require a special diet, must provide your own food, in sufficient quantities to last for the duration of the flight. Check-in times To allow for the added security procedures now in place, please ensure that you have completed check-in formalities by 60 minutes before scheduled departure time . Clear All. Welcome to our official Facebook page. British Airways is a valued partner of Expedia, and we work together to provide you with all the tools you need to book your next British Airways flight. If you need advice on travelling with a disability, making a new booking or getting a refund, you can speak to our Accessibility Team. On 27-11-2018, the number worked ok but it didn't belong to the proper service.. On 06-04-2018, the number worked ok but it didn't belong to the proper service.. Please ensure that your attire is appropriate for the cabin of eligibility. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. Email Form, Make a new booking or check prices for flights, holidays, hotels, car hire or upgrades, If you are ready to make a booking, youll find our cheapest prices are available. Please visit our Help centre for more support if you have a question about your booking or flight. 2011 BA Clubs Regus 450 Bath Road, Longford. Your IP: Seat requests are not permitted on Staff Travel. Heathrow. Please refer to the FAQ on my.baplc.com for further information. Our country's creativity, diversity, style, wit and warmth are the same special qualities that make us who we are. British Airways is letting non-revenue staff passengers take onboard amenity kits and pyjamas as part of a series of improvements to help boost morale. The airline was launched in 1979 as Jersey European Airways following the merger of Intra Airways and Express . If you are not allocated a seat at check-in proceed to the Staff Travel Room located to the right at the rear of the zone. Daily, 7am - 1am: Eastern Standard Time (EST), Monday - Friday, 7am - 3pmSaturday and Sunday, 7am - 3pm: Eastern Standard Time (EST). YIDxxS1 will mean you are eligible to the economy class allowance. Use this form to log in to your account or to create an account for the British Airways executive club, Have you already booked? Looking for a particular British Airways employee's phone or email? / expiry date / FAQs. If you do not have the authorization, you will not be able to travel on BA to the USA. Write to us. Flybe (pronounced / f l a b i /), styled as flybe, was a British airline based in Exeter, England.Until its sale to Connect Airways in 2019, it was the largest independent regional airline in Europe. If the kiosk prints a boarding card without a seat number, the kiosk will tell you what to do next. Contact the airport you were in or flying to when you lost your property. Your booking reference consists of a combination of 6 letters and numbers e.g. If you are calling from outside the UK the telephone number is +44 (0)161447 5665. Flybe once provided more than half of UK domestic flights outside London. When should I check in? Tel: 0208 570 2531 Email: Winnie.Thompson@ba.com For general enquiries, ticketing, bookings, etc, that cannot be managed online, please telephone, 0344 493 0764 (local rate). Q13: As a former employee not eligible for staff travel concessions, can I book Hotline tickets ? Calls cost 2,50p per minute plus your phone companys Access Charge. On Business is our loyalty programme for small to medium sized businesses. Find out what you need to travel with our step-by-step guide, from entry requirements to checking in online. Staff travel colleagues will then be on-loaded via a dedicated Flight Management Desk in Zone A. You do not need to enter travel details or address in the USA, and if approved, the authorization is valid for two years, so it is worth applying well in advance if you think you have any intention of travelling to the USA in the coming two years. While 800-247-9297 is British Airways's best toll-free number, there are 6 total ways to get in touch with them. Filter. 159.65.154.158 When planning your trip, please ensure you leave yourself enough time to land and check-in again at any intermediate point. a duplicate receipt (e-tickets and other fees), To find out how we handle your data and all the ways we use it to provide you with a better service see our, If youd like us to stop sending you news and offers please, To find out what information we hold about you please write to our Data Protection Officer. One medium bag, maximum dimensions 56 x 45x 25 cm (22 x 17.5 x 9.85 ins), maximum weight 23 kg/51 lbs (but you must be able to lift it into the overhead locker yourself). Additional information about Heathrow Terminal 5 You must be through the ticket presentation point by 35 minutes before scheduled flight departure time. Phone number : 020 8562 4000 The free alternative or geographic telephone number to call British Airways (BA) (linked to the premium rate phone number 01614475665) is included on your calls if you ring from an inclusive landline call package and is also available when calling from abroad. This will give you your flight status. Updated 22/09/2020 10.07 AM (BST). How do I check the entry requirements for my destination? AB2CD3. million verified professionals across 35 million companies. This site is protected by reCAPTCHA and the Google. Loads become available 72hrs before the departure of the flight. : To change a booking/action a refund please fax us where a colleague will be happy to help. The majority of our calls are managed by British contact centres. How can I stop them expiring? Enter employee name to find & verify emails, phones, social links, etc. Our listing site is not currently able to process tickets that feature other airlines and routes that are not specific to BA. Screen Reader users press Enter to select a Filter by category. If you have an item which exceeds that weight, you must re-pack into separate bags. One laptop bag OR one briefcase OR one handbag. Try Social Media "DM via Twitter." Address:Liaison Council, c/o BA Clubs, Regus 450, Bath Road, Longford, Middx,UB7 0EB, Retired Staff Association For travel on flights operated by BA, BA CityFlyer, OpenSkies and the BA Franchisees (Sun-Air and Comair), listings must be made via idtravel.ba.com. Join Hotline Today Get year round access to discounted shopping, offers and scheduled flights with BA Clubs. Greater London UB7 0EB |. Staff from other airlines should list for the British Airways flights they hope to travel on using this site: https://idtravel.ba.com. If there is a need on the day to upgrade on departure to a cabin higher than your cabin of eligibility, those who do not comply with the dress code applicable to the available cabin will not be considered for an upgrade. You'll need your staff number/user ID and a BSAFE password to log into this system. The action you just performed triggered the security solution. Telephone: +233 (302) 214 970. Seat allocation will depend on how you present yourself. Mariam Alqubaisi, Head of Sustainability & Business Excellence, Etihad Airways, said: "This flight has proved Book & Claim is the only . When you fly on British Airways, you can earn and redeem AAdvantage miles, plus, enjoy the benefits of your AAdvantage status.
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