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Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. United Arab Emirates, Vice President, Commercial & Business Development This site uses cookies. I feel like, in most instances, the underachievers will weed themselves out over time, and it's rarely worth making a fuss over. Working for Dnata is generally fine, management isn't overbearing and in fact a little distant. Interviews at Dnata Experience Positive 72% Negative 14% Neutral 14% Getting an Interview Applied online 48% In Person 14% Recruiter 10% Difficulty 2.4 Average Hard Average Easy Interviews for Top Jobs at Dnata Customer Service Agent (5) Travel Consultant (4) Customer Service Representative (4) Baggage Handler (2) See more interviews for top jobs First you will have an assessment test which is basically you need tackle the time limit. Recruiter contacted me11 %. 37 Dnata Customer Service Agent jobs. las molestias. The interviewer wants to know that you have taken note of the workplace culture at Dnata and how they stand out from their competitors. Dubai My experience was great during the interview session. You should be transparent about your most recent earnings and be prepared to back up any salary requests. dnata International Airport Operations Our interview questions and answers do not represent any organization, school, or company on our site. Are there any particular courses you recommend that I take?". For that reason, I believe that it's the most important factor to consider when building a team, and creating workplace policy.". Receiving feedback from a manager or supervisor can be tough. I have held a couple of positions that didn't offer the growth and learning that I was expecting; however, I have bounced back nicely. How do you react? 1.Technical 2 technical 3 managerial 3 round of interview. You will be given certain situation and how will you over come and the outcome, An example of a difficult situation you fixed, tell me about yourself expectations in the workplace. As a dynamic leader I can ensure that the organization is benefiting from my presence and, at the same time, I can lead my team by example. "I do feel that I am a personable individual, but I won't always be everyone's cup of tea. We do not have advertisements on our pages but we do try to make money through paid-memberships. Every new dnata employee, regardless of location or company, receives consistent training on their first day. The purpose of this page is to help you prepare for your job interview. My boss did notice an improvement in my performance, so I formally suggested that the company pay for every employee to take one course per year. Be the first to find this interview helpful, All Qa realated question manual test cases, Its all about situation. Often we will leave the tasks that we don't like for last in the act of procrastination. dnata Job Description: To provide a consistent quality service to the customers at any designated area to all passengers at any designated area (check-in; gates; transfer desk; special handling and FMU) that is consistent with Dnata?s high service standards. and Terms of Service apply. {%selectedMarker.name%} {%selectedMarker.primaryContact%} {%selectedMarker.streetAddress%} {%selectedMarker.addressLocality%} {%selectedMarker.addressRegion%} I certainly enjoy the challenge!". I have three years' experience in public transport and four years' experience in private transportation. What is the interview process like at Dnata? Amongst other general interview questions, I was tested on what do acronyms stand for. I applied through college or university. to let us know you're having trouble. "I handle stress very well, and when you call my references, they will attest to this fact. dnata Jobs - CUSTOMER SERVICES AGENT - GCCRecruitments This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Shared on 18 May 2022 - passenger service agent - Melbourne VIC. Dubai I am self-driven and have no problem taking the initiative to get the job done. The you ill have a hirevue interview. P.O Box 522, Vice President Commercial I interviewed at Dnata (Manchester, England) in Oct 2022. Completing pre-boarding checking procedures before passengers and flight board planes. Customer Service Agent (Current Employee) - Austin, TX - February 4, 2020. The test was good and easy for me as I am good at geographical knowledge but believe me it will be very difficult for a candidate to Crack it without having this knowledge. "I understand that your work environment is very collaborative. para nos informar sobre o problema. To find out more about the cookies we use, see our Privacy Policy. I am quite proud of this initiative because it is not only financially responsible but also environmentally friendly. Sorry I couldn't remember the acronym for one! My experience was great during the interview session. People cannot deny the ways that you impact their life, regardless of how they feel about you.". Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. Customer Service Agent (5) Travel Consultant (4) Customer Service Representative (4) Software Engineer (2) Baggage Handler (2) Auxiliar De Rampa (2) Corporate Travel Consultant (1) Contracts Administrator (1) Passenger Services Agent (1) Intern (1) Airport Customer Service (1) Senior Software Engineer (1) It felt great to accomplish so much and receive recognition for my dedication. ", "I am someone who alternates back and forth with the right/left brain, but I will always consider myself a very creative person. Avoid taking this as an opportunity to complain about someone; instead, view it as an opportunity to showcase your ability to deal with difficult people while maintaining your productivity. 2 + years experience in a Customer Service role. Perhaps they have multiple departments or locations. The hiring process at Dnata takes an average of 44.11 days when considering 29 user submitted interviews across all job titles. Outgoing individual, with a keen interest in the service sector of the aviation industry, supported by work experience and the willingness to learn. They were lively and effective, and sales increased by 23% in the first 90 days of implementation. ", Be sure to check out our other company interview question sets, This company typically hires for the following careers, use these career-focused practice sets to help you win your interview. With that said, I can certainly work in an unpredictable environment from time to time. Clark Freeport Zone I interviewed at Dnata (Bangalore) in Jul 2022, Aptitude test in first round and face to face in second round interview was easy second round tjey will test our communication. Dnata Customer Service Representative Interview Questions If I had to commit to just one, I would say that private transport brings me fresh challenges daily, which is exciting to me.". Ask The Interviewer: Work From Home Edition, Cover Letters are Hard to Write, But This is Why They Matter. I refused to lie, and we stayed late. ", "My current organization runs quite lean so, a big part of my job is to ensure that our resources are utilized as efficiently as possible. Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. Si continas viendo este mensaje, dnata Ratings 2.7 Average rating of 235 reviews on Indeed Headquarters dnata Switzerland AG Postfach CH-8058 Zurich-Airport, Employees 1,001 to 5,000 Revenue More than $10B (USD) Industry Transport and Freight Website dnata company website Popular jobs at dnata Salary Satisfaction 42% Of the employees are satisfied about their pay Showing interest in gaining new skills through continued education will allow the interviewer to see you as an engaged and growth-minded candidate. A waste of my time! Onboarding new employees is an expensive and time-consuming endeavor for any employer. United Arab Emirates, Tel:+971 4 3166666 P.O Box 522, Flight Catering Anonymous Interview Candidate in Manchester, England, I applied through a recruiter. Once You Subscribed, Don't Forget To Verify It From Your Email Address. RAHEEL PLASTERWALA - Customer Service Agent - dnata | LinkedIn Day went from 9am till 3pm, Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. First you will have an assessment test which is basically you need tackle the time limit. However, being a dynamic leader can make you a proponent for change in the organization. Ethical dilemmas in the workplace will come up from time to time. "I have used a variety of team-based messaging applications. I interviewed at Dnata (New York, NY) in Jul 2018 Interview The interview was a three step process, First you apply for your desired position, next you get a preliminary job review & interview with the contract manager and station duty manager. Each day, the company handles over 1,900 flights, moves over 8,500 tons of cargo, books over 16,000 hotel stays, and uplifts over 320,000 meals. After a week, I was called to report to start my duty. It was tedious work, but I knew the result would be worth the time and effort.". Being able to problem solve and think outside the box when it comes to changing situations is a valuable skill set. Strong support professional with a Bachelor of Business Administration (B.B.A.) Dnata interview details: 86 interview questions and 64 interview reviews posted anonymously by Dnata interview candidates. One to one interview, the process was quite relax. I am great with autonomy and working independently; however, I am also able to collaborate with my coworkers very well.". My high grades and great discipline will make me a strong fit for this role with Dnata. Our goal is to create interview questions and answers that will best prepare you for your interview, and that means we do not want you to memorize our answers. ", "That is a great question, and I appreciate that you consider continued education options for your employees. Interviews at Dnata Experience Positive 73% Negative 14% Neutral 13% Getting an Interview Applied online 48% In Person 14% Recruiter 10% Difficulty 2.5 Average Hard Average Easy Interviews for Top Jobs at Dnata Customer Service Agent (5) Travel Consultant (4) Customer Service Representative (4) Baggage Handler (2) See more interviews for top jobs However we know that its what we do afterwards that makes all the difference to them achieving their full potential. What is a typical day like for you at dnata? Talk to the interviewer about this specific task and what it meant to you. {%selectedMarker.country%} Learning how to respond when given a performance review or negative feedback is essential. Disgusting - accusations of chating an interview which knocked me so much that I terminated the interview and glad to say I am not a part of this company and shambles accusatory management team. You should also mention any health and safety related training you have taken. Be the first to find this interview helpful, - Dallas-Fort Worth, TX, United States Area, All Qa realated question manual test cases, Its all about situation. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Disculpa Offering ground handling, cargo, travel, and flight catering services in 35 countries across six continents, dnata is a trusted partner for over 300 airline customers around the world. Our date tracking prior to 2019 was not accurately kept. I see that you have operations management positions open. {%selectedMarker.postalCode%}, Tel:{%selectedMarker.telephone%} - What is the company's primary goal for this position in the next 12 months? After a week, I was called to report to start my duty. I learned how to concentrate through chatter or disruption better than before, and I perfected my skills at refocusing someone else to the task at hand.". Self-motivated individual and strongly believes in teamwork. "I naturally take on a leader and mentor-ship type of role with my co-workers. "In my previous position, I did have a coworker who didn't pull their weight which created more work for the rest of the team. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. I interviewed at Dnata (Dubai) in Sept 2022, I don't know how i got rejected,luck played its part, i didn't get enough time to express myself in the interview.it was so late at the evening, i think the interviewers were in a hurry, and i was the last to get interviewed, Anonymous Interview Candidate in Bangalore, I applied through college or university. This estimate is based upon 6 Dnata Customer Service Agent salary report (s) provided by employees or estimated based upon statistical methods. Answered June 25, 2017 - MAINTENANCE TECHNICIAN (Current Employee) - Dubai. I applied through college or university. scusiamo se questo pu causarti degli inconvenienti. Most companies in the transportation infrastructure industry need to be very cautious about who they hire. This year I wrote a new procedure manual dedicated strictly to cost savings efforts. I come from a similar environment and found that I could be very productive when there was the ", "I work best in an environment where a positive and healthy culture is encouraged. This interview question allows you to demonstrate your ability to be a self-starter. This knocked me so much that I terminated the interview and glad to say I am not a part of this company and shambles accusatory management team. per informarci del problema. Be enthusiastic when you discuss your long-term career plans! You have likely gained many valuable skills in your career. My example of performance improvement was what they needed to make some changes. This ask was very exciting for me because I love to have a workplace where people know each other, are comfortable having a meaningful conversation, and where everyone can let loose now and then. Relax for a minute and collect yourself- Organize your tasks by which ones you can complete independently and which ones you need help with- Take sufficient breaks so you do not exhaust yourself - Communicate your struggles with your leadership or team". What stood out to me was the enthusiasm of your team when I first applied here, and also the fact that you recently won the coveted Transportation Leadership Award. ", "I have many accomplishments of which I am proud. I interviewed at Dnata (Dubai) in Sep 2022, I don't know how i got rejected,luck played its part, i didn't get enough time to express myself in the interview.it was so late at the evening, i think the interviewers were in a hurry, and i was the last to get interviewed, Anonymous Interview Candidate in Bangalore, I applied through college or university. Every week there are new volunteers and new individuals with a range of needs. What is top of mind when it comes to filling this role? You cannot change others, but there is always the option to upgrade yourself! Ask me what a JSON or API is and I will tell you exactly what it is. Se continui a visualizzare You have won multiple industry awards which tells me that you are an innovative and growth-minded organization. United Arab Emirates Life gets busy, but this is a great opportunity to network with your peers outside of the daily grind of business.". Questions were about math, eye sight, english Grammer and passages but very tricky. I read through the job description for those and am interested in working my way into a role like that with Dnata one day. Your company is forward-thinking and progressive. Be the first to find this interview helpful, Its all about situation. The process took 4 weeks. Without a healthy work environment, morale will be low which creates an environment that fosters accidents and low productivity. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. "I have recently implemented a schedule that allows for ride-sharing rewards which have cut down on our company's fuel expense by $9000 per month. Things have gone very well for me so far, and I am thankful for that. Interviewed through hireview app. Organized, detail oriented, and experienced in properly handling customer inquiries and transactions. Skilled in Management, Microsoft Excel, Customer Service, Microsoft Word, and Sales. The ability to make . This question can be a tough one because everyone wants to be liked and considered personable. The process took 3 days. Search job openings, see if they fit - company salaries, reviews, and more posted by Dnata employees. Glassdoor users rated their interview experience at. Aydanos a proteger Glassdoor verificando que eres una persona real. 1.Technical 2 technical 3 managerial 4 hr thats it , - quipe de rh sympa et l'coute, mais lent l'heure de traiter des documents en general. ", "Here are some transferable skills that you may have acquired along the way:- Leading a team - Intricate problem solving - Particular software experience - Organizational training - Time management - Self-motivation - Listening skills- Written communication - Verbal communication - Giving presentations - Training new hires - Hiring or on-boarding- Research". Downvote 4. The timely and efficient service provided should be in accordance to the agreed Standard Operating Procedures as well as safety and security standards set by International Civil Aviation Organisation (ICAO) and Local Airport Authorities. This was disgusting behavior from an interviewer to question my integrity. I take good care of myself and prioritize my workload to maintain a healthy balance in my stress levels. Our team started to complete most of the tasks when it came to group projects. Dnata Customer Service Agent Interview Questions | Glassdoor Languages:{%selectedMarker.languages%} "Workplace health and safety are critical topics to me. Prepare yourself for your interview at dnata by browsing Interview questions and processes from real candidates. "Overall, my career has progressed a touch slower than I would have liked. This allows us to improve and customize your browsing experience. We understand that discretion is one of the measures of excellence. Anonymous Interview Candidate in Dubai . Fax:{%selectedMarker.faxNumber%} The interviewer wants to know that, if hired by Dnata, you would enthusiastically contribute to their safety-focused workplace environment. The you ill have a hirevue interview. We have many competitors in this industry. When I am under pressure on the job, I focus on the task at hand and make sure not to get distracted. Upvote 14. I took her out for lunch and talked to her a bit about the workplace culture and semantics surrounding the various departments. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Positive attitude with a natural ability to provide excellent service in a team environment, and when dealing with people from many cultures. I took many weekend workshops on various topics such as Excel, Communication in the Workplace, The Art of Negotiations, and some human resource related courses as well. Some of my favorite recent projects have included X, Y, and Z. "My previous company did not allow for a lot of employee feedback or input so I chose to focus on ways that I could better my performance instead. ", "Here are some suggestions on how to handle a large workload:- List your tasks and prioritize them- Think of which tasks add to the company's bottom line, and start there (Closest to the money! If so - be sure to mention those achievements as well! Talking about your most significant accomplishment will give the interviewer a firm idea of where you place your values. We strike a balance between doing things our way leading to service consistency and encouraging our people to use their initiative to find new and imaginative ways to solve our customers challenges. 3 round of interview. Free interview details posted anonymously by Dnata interview candidates. In a previous role, our inventory count was off. Ops round was very interesting with lot of questions about GDS, airline codes, capitals etc. With that said, I love to learn about new resources.